Can’t find it? Just ask…..

We've all had those moments where the item we desperately want isn't there in our size. What do you do? Ask the staff or leave it?

Don’t assume that the only stock available is what you see on the shop floor.  The majority of our stores will be able to help you if you can’t see your size or colour in the item you want.  To find out the additional services available at a particular store simply click on the store name below:

Chapelle Jewellery
Craft Central
Double Two
Edinburgh Woollen Mill
Hotter Shoes
Julian Charles
London Leathers Direct
Mountain Warehouse
The Fragrance Shop
The Works


Freeport Fleetwood

Your Trip

If you like to plan ahead, so that you don’t forget those great stores and brands at Freeport Fleetwood, use our handy 'Your Trip' tool to map out your day. Why not browse some of our 45 brand pages, and if you see something you like, simply click the ‘Add to Trip’ button for it will be added to your selection.
It’s a great way to ensure that you don’t forget those great offers in stores across the centre, plus we’ll e-mail or text the list of stores selected. To use this feature, please sign up to our Loyalty Club now.

You have not added any stores/brands to your trip.

Sign up to offer alerts from Can’t find it? Just ask…..

Want to be the first to know about great new offers from your favourite brand? Just enter your details, in the boxes provided, and we will keep you up to date with all the latest information from events in store, offers and much more!

When signing up you will also become an instant member of our Loyalty Club, so don’t forget to enter a password which will give you access to a number of features across the site.



Already a member? Login here